Velocity Managed Support Services
Enterprise Level Tools and Skills for Your Business
Velocity provides secure, fully managed support services that deliver unlimited remote and onsite support during the contracted hours.
Our 24x7 helpdesk provides remote support to all our clients via phone and email, and our engineers will go onsite to fix issues that cannot be resolved remotely. This managed support service provides peace of mind for our clients so they can focus on their business rather than IT issues.
Other standard benefits of our Managed Support Service include:
- Monitoring of your computer and network systems to detect any potential issues
- Patch Management of your computer and network systems to reduce your vulnerability to hacker attacks
- Anti-Virus / Anti-Malware is included free for our managed services clients to eliminate these threats
- One scheduled onsite (2 hour) visit per month to check on your IT systems and answer questions from your staff
- How-To questions answered for your staff by phone or email regarding common applications and your network
- Alignment to IT Best Practice standards for network administration
- Fixed monthly fees per workstation, server and network support
Contact us today to find out more about the best Managed Support Services for your business.